The Australia and New Zealand Banking Group Limited (ANZ) is a multinational banking and financial services company that was established on 1 October 1951, when the Bank of Australasia merged with the Union Bank of Australia Limited. However, the bank has its roots in London, when the Bank of Australasia was founded in 1835. ANZ is headquartered in Melbourne, Victoria, Australia.
For the year end 30 September 2019, ANZ employed 39,060 people and reported having total assets of AUD 981.14 billion. ANZ provides a broad range of banking and financial products and services to retail, small business, corporate and institutional clients. The group operates in 33 regions, with operations in Australia, New Zealand, Asia, the Pacific, the United Kingdom, Europe, the Middle East and the United States of America.
Australia and New Zealand Banking Group Limited is traded on the Australian Securities Exchange (ASX) under the code ANZ.
Australia retail and commercial - ANZ's Australian retail operations provide products and services to customers in Australia via the branch network, mortgage specialists, contact centres, and a variety of other channels. ANZ's Australian commercial operations provide a range of banking products and financial services to medium to large commercial customers, agribusinesses, small business owners and high net worth individuals and family groups. For the financial year end 30 September 2019, the Australia retail and commercial segment accounted for 50.25% (AUD 9,439 million) of operating income.
Institutional - The institutional segment services government, global institutional and corporate customers located in Australia, New Zealand, Asia, Europe, America, Papua New Guinea and the Middle East. ANZ provides transaction banking, loans, specialised finance and risk management services on foreign exchange, interest rates, credit, commodities, and debt capital markets. For the financial year end 30 September 2019, the institutional segment accounted for 28.06% (AUD 5,272 million) of operating income.
New Zealand - ANZ's New Zealand operations are comprised of retail and commercial banking. Retail services include a full range of banking and wealth management services to consumer, private banking and small business banking customers. Commercial provides banking services including traditional relationship banking and financial solutions focusing on privately owned medium to large enterprises, the agricultural businesses and governments. For the financial year end 30 September 2019, New Zealand accounted for 17.65% (AUD 3,316 million) of operating income.
TSO & Group Centre - The TSO and Group Centre segment provides support to ANZ's operating divisions. Support includes the provision of technology, group operations, shared services, property, risk management, financial management, strategy, marketing, human resources and more. For the financial year end 30 September 2019, the TSO and Group Centre segment accounted for 4.10% (AUD 770 million) of operating income.
Pacific - The Pacific segment provides retail products, traditional relationship banking and financial solutions to retail customers, small to medium-sized enterprises, institutional clients and governments located in the Pacific Islands. For the financial year end 30 September 2019, the Pacific segment accounted for 1.24% (AUD 232 million) of operating income.
Note: For the financial year end 30 September 2019, other items accounted for -1.30% (AUD -244 million) of operating income.
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